Frequently Asked
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- F. A. Q
Reservation
Yes, we can issue an invoice upon request. Please provide us with your tax details at the time of booking.
You can book directly on our official website, or through major platforms like Airbnb, Booking.com, or by contacting us via WhatsApp or email for direct bookings.
Yes, absolutely. Write to us on WhatsApp or call us, and we’ll help you secure availability and complete the booking.
After payment, you’ll receive a confirmation email with all the stay details, house rules, and check-in instructions.
Yes, cancellation conditions vary based on the chosen rate. You’ll always find the conditions specified before confirming the booking.
Yes, many of our houses are perfect for extended stays or remote working. Contact us for special rates.
Payment and Cancellation
No, everything included is specified in the booking. We will always inform you in advance about any additional costs, if applicable (e.g., tourist tax).
It depends on the booking channel. For direct bookings, we usually request a deposit to secure the date, with the balance due before arrival.
Check-in and Check-out
Check-in is available from 3:00 PM, while check-out must be completed by 10:00 AM on the day of departure. If you have specific timing needs, feel free to write to us: we’ll be happy to find the best solution together!
We do our best to accommodate you, but it depends on availability. Contact us the day before for confirmation.
Check-in is self-service: you will receive a code to open the keybox and access the property with complete freedom, even in the evening.
Amenities
Yes, Wi-Fi is always available and free. You will find the network name and password inside the house.
Yes, we provide a complete set of clean bed linens and towels for each guest.
Yes, all kitchens are equipped with cookware, plates, glasses, and pots. You will also find a moka or coffee machine, microwave, and other basic utensils.
Of course! Some houses include it for free, while in others, we provide it upon request. Let us know at the time of booking.
Services
Yes, in some locations we offer airport transfers, bike rentals, excursions, and much more. Ask us for details!
Yes! Upon request, we can organize for you:
- Airport or station transfers
- Grocery delivery before your arrival
- Extra cleaning during the stay
- Late check-out or early check-in (if available)
- Local experiences or guided tours
Yes, upon request and for an additional fee, we can arrange mid-stay cleaning. Just let us know in advance.
Departure
We only ask you to leave the accommodation in decent condition, dispose of waste according to the instructions, and leave the keys in the keybox. Our team will take care of the rest!
Anytime after the reservation, you can move your luggage in and out. After departure, you are required to clear out your luggage.
Other
We’re happy that you want to travel with your four-legged friend! Some of our properties accept pets, while others may not be suitable. We invite you to contact us before booking so we can recommend the best solution for you and your pet🐾 .
Inside the house, you will find a guide with instructions and waste collection days. We ask you to contribute to more sustainable tourism.
You can contact us directly via WhatsApp or email. We respond quickly to resolve any issues.
We ask you to inform us immediately: we will assess the situation together reasonably. If the damage is minor, there will be no issues.
We don’t have a physical reception, but we’re always available via WhatsApp or phone for any needs, 7 days a week.
Come For The Accommodation, Stay For The Amenities
Enjoy thoughtful comforts and modern touches in every stay.
From cozy interiors to local extras, we’ve got you covered.
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Unforgettable Stays Await
Relax in handpicked holiday homes designed for comfort, style, and unforgettable memories – your perfect getaway starts here.
- Arila Stays – brand of Soggiorni Brevi Srl
- VAT number - 03940130127
- Info@soggiornibrevi.com
- +39 3475125081
The hospitality brand of Soggiorni Brevi Srl, your trusted partner for authentic and comfortable holiday experiences in Northern Italy.